Arun Joseph Varghese on September 5, 2021
A call center agent is a patient’s first point of contact with a hospital. This first experience determines whether the patient would become a consumer of the hospital’s services or not.
Arun Joseph Varghese on August 20, 2021
A significant proportion of hospital revenue comes from insurance providers rather than directly from the patients. Many of the services offered by healthcare providers are reimbursed through insurance claims. The majority of specialty treatments..
Arun Joseph Varghese on August 20, 2021
The healthcare industry is evolving digitally at a faster pace today. There are so many changes and new advances being made each day that it can be hard to keep up with. Doctors, nurses, researchers, and scientists have been working for years to try..
Arun Joseph Varghese on August 20, 2021
Health information exchange (HIE) is the process in which healthcare providers and other stakeholders share patient data in a standardized way to allow for more efficient care coordination. The benefits of integrating your Hospital Management..
Arun Joseph Varghese on August 20, 2021
For hospitals and clinics, Medication management is a major concern. It can be difficult to track, organize and manage the large number of medications that are dispensed each day through a variety of different processes. Electronic medical records..
Arun Joseph Varghese on August 20, 2021
The Healthcare sector is a unique line of business. Unlike other businesses, it cannot strategize focusing on profit alone. To have a good reputation, you need to be able to serve your patient’s best interests and ensure that they have access to the..
Arun Joseph Varghese on August 8, 2021
In today’s fast-paced world, it is important that patients and providers have access to information at all times. Providers need accurate and timely information in order to provide the best possible care for their patients. Patients want quick..
Arun Joseph Varghese on August 8, 2021
Hospital OPD's are always understaffed and over-utilized. Patients can be hard to predict because they come in at different times throughout the day and night, for a variety of reasons. For hospitals, patients who do not show up are a waste of..
Arun Joseph Varghese on July 29, 2021
Scaling your practice is not an easy task for hospitals. Not only are there more regulations and standards that need to be met, but also patients are becoming increasingly demanding. They want their care delivered in the way that they find most..